Article 1 (Purpose)
This agreement aims to stipulate the rights, obligations, and responsibilities of the company, the user institution, and individuals regarding the use of all services related to "Office Mail" operated by Next Intelligence AI Inc. (hereinafter referred to as the "Company").
As part of the service, the "Company" provides subscribers with access to exclusive applications, a browser-based management interface, data transmission, access, and storage for the use of the service. The registration for or use of the service by the subscriber is deemed to include all materials and conditions available on the "Company"'s service website as set forth below and agrees to comply with these terms of service.
The service is provided for the following software applications.
Office Mail Mobile App (iPhone, Android)
Office Mail Desktop App (macOS, Windows)
Office Mail Web App
Article 2 (Definitions)
The definitions of the terms used in this Agreement are as follows.
“Service” refers to all business tools such as email, calendar, contacts, tasks, notes, etc. provided by the company, as well as web, mobile, and desktop applications that operate based on these.
“AI Service” refers to the functions that utilize AI technologies such as machine learning and natural language processing to support features like automatic summarization, classification, translation, and information extraction.
“Customer” refers to individuals, sole proprietors, corporations, public institutions, etc. who access the “Service” of the “Company” and sign up as members in accordance with this Agreement to receive the “Service” provided by the “Company.”
“Member” refers to a person who is granted permission to use the “Service” by the “Customer” and uses the “Service” under the “Customer’s” management, and is classified as “Administrator” or “General User” based on the permissions granted by the “Customer.”
“Administrator” refers to the “Customer” themselves or a “Member” representing the “Customer,” who can use all management functions of the “Service” and can terminate the service use contract.
“General User” refers to a “Member” who uses the “Service” without any special management rights.
“Password” refers to a combination of letters or numbers that the “Customer” sets to confirm their identity as the “Customer” matching the registered email address and for confidentiality.
“Customer Information” refers to information stored by the “Customer” in the “Company’s” “Service” (including information pursuant to Article 3, Item 1 of the 『Basic Act on National Informatization』, and personal information and credit information if the customer is an individual), meaning the information that the “Customer” owns or manages.
“Partner” refers to a business entity that acts on behalf of the “Company” for sales of the service, responsible for handling inquiries from “Customers” and managing contracts. However, if there is a separate contract or agreement between the “Partner” and the “Customer,” this Agreement does not apply to that contractual relationship.
Article 3 (Effect of the Terms and Amendment)
These terms and conditions become effective when the "Customer" accesses the website or mobile app to agree to the terms and subsequently submits a membership application, which the "Company" approves.
The "Company" posts the contents of these terms and conditions on the initial screen of the "Service" for the "Customer" to easily understand.
The "Company" may amend these terms and conditions within the limits of applicable laws, such as the "Act on the Regulation of Terms and Conditions," the "Act on Promotion of Information and Communications Network Utilization and Information Protection," and the "Act on the Development of Cloud Computing and Protection of Users."
The "Company" may revise the terms through reasonable methods, including posting modified terms on the "Service" website. In such cases, the "Company" will notify the effective date and details of the amendments at least 30 days prior to their effective date through the "Company" service website.
If the "Company" clearly states that failure to express intentions within a 7-day period while notifying or informing the Customer of the revised terms means that the Customer is deemed to have expressed their intentions, it will be considered as agreement to the amended terms if the Customer does not explicitly reject.
If the "Customer" does not agree to the application of the revised terms, either the "Company" or the "Customer" can resign or terminate the service contract by the day before the application of the revised terms. In this case, the "Company" will notify the "Customer" of the reasons for termination, termination date, and refund costs through written notice, email, or similar methods.
If the "Customer" cannot take the withdrawal action due to circumstances beyond their control (being unable to access the "Service" during the notice period of the revised terms does not count as “circumstances beyond control”), they may take withdrawal action immediately once such circumstances are proven to have ceased.
Article 4 (Matters Not Specified in the Terms)
Matters not specified in these terms shall be governed by applicable law, regulations, common practices, and the individual service operation policies on the “Service” website (if applicable). To avoid misunderstandings, it should be clarified that the “Company” may implement separate operation policies for each individual service.
“Company” may determine the matters applicable to individual services and operate under separate terms. If the content of the individual terms conflicts with these terms, the individual terms shall take precedence unless otherwise specified.
If there are no provisions in the individual terms, these terms shall apply.
Article 5 (“Service” Usage Contract Conclusion)
The "Service" usage contract is concluded when the person wishing to become a "Customer" (hereinafter referred to as the "Service Applicant") applies for the use of the "Service" according to the application method provided by the "Company", and the "Company" accepts this application.
The "Service Applicant" must provide all information required by the "Company" at the time of application (such as email address, name, etc.).
The "Company" may require the "Service Applicant" to go through an authentication process to verify their identity. In this case, the "Service Applicant" must complete the procedures, including performing the required authentication.
The "Company" can refuse to accept applications that fall under any of the following:
When applying using another person's name without consent or using a non-existent name.
When providing false information.
When registered as a credit delinquent under laws regarding credit information use and protection.
When there is a concern that it may harm public order, safety, or moral standards.
When intending to use the "Service" for illegal purposes.
When the acceptance is impossible due to the fault of the "Service Applicant" or when applying in violation of any other specified regulations.
When having outstanding payment for fees of other services of the "Company".
When having a history of late payment or misuse of the "Service" in the past.
When failing to meet the qualifications to use the "Service" under these terms.
If the applicant is under 14 years of age.
In any other case where the acceptance is deemed significantly inappropriate based on similar reasons.
The "Company" may reserve the acceptance of applications in any of the following cases:
When a state of equipment failure occurs due to natural disasters.
When it is deemed that maintaining the overall quality of the "Service" provided by the "Company" is difficult.
When there is no capacity of facilities to provide the "Service" or when it is technically difficult to provide the "Service".
When there are concerns about operational or business risks for the "Company".
In any other case where it is difficult for the "Company" to accept usage based on similar reasons.
If the application for usage is not accepted or reserved, the "Company" will, in principle, inform the "Service Applicant" of this.
Article 6 (Protection of Personal Information)
The "Company" strives to protect the "Customer"'s personal information in accordance with the relevant laws and regulations. The protection and use of personal information are governed by the relevant laws and the "Company"'s privacy policy.
Article 7 (“Customer“ Information Changes)
Customers can view and modify their information at any time through the personal information management screen on the Service site.
Members can modify their information through the personal information management screen within the Service. However, they cannot modify information that the Company or Customer does not allow.
If the information provided at the time of signing up for membership changes, the Customer must modify it online to inform the Company of the changes.
The Company is not responsible for any disadvantages that arise from the Customer or Member not properly modifying changes to their information.
Article 8 (“Customer“’s Email Address and Password Management)
The responsibility for managing the “customer”’s email address and password (hereinafter referred to as “identification means”) lies with the “customer,” and it must not be made available for use by third parties.
If the “customer” becomes aware that the “identification means” has been used by a third party, the “customer” must immediately notify the “company” and follow the instructions of the “company.”
Notwithstanding the provisions of the preceding paragraph, if the relevant “customer” does not notify the “company” of the fact that the “identification means” has been used fraudulently or fails to follow the “company”’s instructions after notification, the “company” shall not bear any responsibility for any disadvantages incurred by the “customer.”
Article 9 (“Service” Content)
The "company" provides the following "services" to the "customer".
The "website": A separate online page that the "customer" can use to execute and manage their "web", as well as manage the business location or personal profile to which the "customer" belongs.
The "app": This is a "service" that the "customer" can use by purchasing through free and paid payment methods according to the company's policy or based on the "customer"'s choice.
The "artificial intelligence service": An intelligent service that the "company" provides by utilizing artificial intelligence technologies such as machine learning, natural language processing, and data analysis, which includes the following functions.
Content auto-summarization: Analyzing the contents of documents, emails, etc., to extract and summarize key information.
Multilingual translation: Automatic language detection and translation of text.
Smart classification and organization: Automatic classification and systematization of tasks and schedules based on content.
Information extraction and automatic storage: Extracting and storing structured information such as contacts and schedules from text.
Intelligent search: Semantic search and interactive Q&A based on accumulated data.
"Third-party": A "service" that the "customer" can purchase and use through paid payment methods based on their needs by selecting the "services" provided on apps or web according to the policies of the "company" and its partners.
Article 10 (“Use of Artificial Intelligence Services“)
"The company" may provide intelligent features utilizing artificial intelligence technology to enhance service quality and customer convenience.
The scope and functionality of the “artificial intelligence service” may change depending on "the company's" policies and technological advancements, and such changes will be announced in accordance with Article 15 (Service Provision and Changes).
The results provided through the “artificial intelligence service” (automatic summarization, translation, classification, information extraction, search results, etc.) are to be used as supplementary reference materials, and "the company" does not guarantee their accuracy, completeness, legality, or reliability.
"Customers" must comply with the following when using the “artificial intelligence service“:
Prohibition of entering content that infringes on the intellectual property rights of others
Prohibition of entering data containing false information, harmful information, or illegal information
Prohibition of illegal acts such as spam or fraud using the artificial intelligence service
Compliance with relevant laws such as the Personal Information Protection Act when extracting information
Prohibition of bypassing the security systems of the service or improper use of systems
"Customers" agree that, for the improvement of the quality and functionality of the “artificial intelligence service“, the content they input or store may be used in a de-identified form for analysis and learning purposes. However, personal information will be processed in a de-identified manner in accordance with relevant laws, and detailed information will be provided in the privacy policy.
"Customers" can selectively disable the use of artificial intelligence features through the “service” settings.
Article 11 (Data Storage)
When using the “service”, data is stored based on cloud infrastructure.
When the “customer” uses paid and free “services”, data is stored according to the policy.
When the “customer” signs up for the “service”, the basic free capacity is provided based on the version used, and in the case of using the business version, additional capacity can be purchased according to the pricing policy set by the “company” if the basic provided capacity is exceeded.
Additional capacity will be provided from the time of purchase.
Article 12 (Data Protection and Management)
Data refers to materials stored on a physical data server after the “customer” inputs or generates information using the “app”.
The “company” protects the “customer”’s data and implements minimum industry standard systems and procedures to prevent unauthorized access to customer data.
The “company” may process “customer” data in a de-identified manner when necessary for providing “artificial intelligence services”, and this is used solely for the purposes of enhancing service quality such as content analysis, automatic summarization, translation, smart classification and organization, information extraction, and intelligent search improvement for AI model enhancement.
Data stored at the “company” may be provided or disclosed to the requesting agency without separate “customer” consent in cases where legitimate legal procedures such as search warrants, court judgments, or decisions by investigative agencies are initiated.
The “company” is not responsible for data loss due to reasons for which it is not liable.
In cases where files are corrupted or files uploaded to the server are improperly saved due to termination or errors in third-party provided programs handled on the “customer”'s mobile device or PC
If files are not uploaded correctly due to network connection status or network environment issues during uploading from the “customer”'s PC or smartphone
In cases where problems arise from the “customer”'s smartphone/PC/network environment, loss or theft of email addresses/passwords, or neglect of management are the user's responsibilities
If there is damage to server files due to force majeure such as natural disasters, national emergencies, or similar circumstances
In cases where it can be determined that it falls under reasons for which the “company” is not liable, including the above cases
Lost data cannot be recovered, so the data must be stored separately by the “customer”.
If data loss or damage occurs due to the “company”’s fault during actions such as server upgrades, system checks, data migration, and other routine maintenance operations of the service, the “company” shall compensate for the damages proven by the “customer”, but the amount of compensation shall be limited to the service usage fees paid by the “customer” to the “company” in the last 12 months.
Article 13 (“Customer” Consent)
“Customer” guarantees that it has obtained the consent of the “Members” regarding the application of these terms and conditions and the privacy policy.
“Customer” guarantees that it has obtained the consent of the “Members” for data processing related to the use of “Artificial Intelligence Services” (content analysis, automatic summarization, translation, smart classification and organization, information extraction, intelligent search, etc.).
“Customer” “Administrator” can access “Members”’ data within the scope of permissions granted to the “Administrator” in the admin page of the “Service.” However, the “Customer” must obtain consent from the “Members” before they start using the “Service” that the “Administrator” can access, monitor, use, or disclose the data of the aforementioned “Members.”
If any part or all of the “Members” do not give consent in violation of paragraph 2 of this section, the “Company” shall not be responsible for any disputes arising between the “Customer” and the “Members.”
Article 14 (“Service” Notification Provision)
The "company" provides notifications through "email" or services such as "notices or chat alerts within the service" for the smooth provision of services to the "customer."
Article 15 Withdrawal from (“Service”) and Usage Restrictions
Customers may proceed with the cancellation of their "service" account according to the following provisions.
In the case of a "trial version," cancellation can be done by the user upon expiration of the trial period or through the cancellation function at any time during the trial.
If the "customer" is using a paid service, the account manager may apply for cancellation when requesting termination, and the cancellation of the "customer" account will proceed according to the application made by the account manager.
If no cancellation request is made, the account will be maintained for at least one year, after which it may be canceled without further notice.
The status of the cancellation request can be confirmed by the "customer" attempting to log in using the "identification method" and verifying that they cannot log in.
If the "customer" requests cancellation upon terminating the "service," all of the "customer"'s data will be destroyed immediately, except in cases where the "company" retains member information according to relevant laws and the privacy policy. However, in the case of an enterprise plan, the data management policy will be determined according to the contract conditions agreed upon with the "company" upon termination of the "service."
The "company" may demand correction or improvement through written notice, email, phone, or other means if the "customer" violates the obligations set forth in these terms. If there is no correction or improvement by the liable party, the "company" may notify them through written notice, email, phone, or other means and may stop providing the "service."
The "company" may suspend the provision of the "service" without prior notice if any of the following situations occur:
If procedures for refusal of payment by a financial institution, dissolution, corporate reorganization, bankruptcy, or similar situations are initiated
If major assets or business are transferred to a third party
If a serious violation of laws or social misconduct causes or is reasonably expected to cause significant disruption to the operation of the "service"
If procedures such as provisional seizure, provisional disposition, seizure, or auction are initiated, or if it is deemed likely to occur
If the application is confirmed to have used someone else's name or is based on false information
If the "company" determines that there is any other factor disrupting the normal operation of the "service"
Article 16 (“Service” Provision and Change)
“Service” is provided 24 hours a day, 365 days a year.
“The Company” may temporarily suspend the provision of the “Service” due to maintenance and inspections of information and communication equipment such as computers, replacements due to aging or failure, disruption of communication networks, or other substantial operational reasons. However, “The Company” will generally notify or announce this to “Customers” in advance, and in unavoidable circumstances, may notify them afterward.
“The Company” may change some or all of the “Service” according to its policies and operational or technical needs. However, in the case of changes to the content, usage methods, usage hours, etc. of the “Service”, it must be posted on the provision screen of the “Service” at least 7 days in advance, including the reason for the change, the content of the “Service” that will be changed, and the date of provision.
Article 17 (“Service” Use Fees)
The details of the usage fees for the "service" and other related matters are subject to separate operational policies, and the "company" will post this information on the "service" homepage.
Article 18 ( Service Usage Fees Payment and Billing)
"Company" may charge the customer for each paid service utilized by the customer in the "Service" according to the pricing policy for each version, on a monthly or annual basis.
The "Customer" must pay the usage fees for the use of the "Service" in accordance with the pricing policy of the paid services being used in the "Service".
Article 19 (Termination of "Service")
Customers can withdraw their application according to the relevant laws and regulations concerning consumer protection in electronic commerce. However, usage fees will be charged in proportion to the usage period.
If the “customer” wants to suspend or terminate the “service” agreement, they must inform the “company” through the contact procedure, and the “company” will proceed with the termination process.
Article 20 (“Company“’s Obligations)
"The Company" will make every effort to continuously and reliably provide the "Service" unless there are special circumstances.
"The Company" will maintain and keep the facilities for providing the "Service" in a state that is always operational, and will do its best to repair and restore them without delay in case of any malfunction or loss of the facilities.
"The Company" must promptly address any opinions or complaints raised by the "Customer" if they are recognized as legitimate. However, if prompt processing is difficult, "The Company" will notify the "Customer" of the reasons and the processing schedule through email, written notice, or phone.
Article 21 (“Customer“'s Obligations)
"Customer" must comply with these terms and applicable laws and must not engage in any activities that interfere with the company's operations.
"Customer" must comply with any matters related to the "Services" notified by the "Company" aside from these terms.
"Customer" must not engage in the following acts while using the "Artificial Intelligence Service":
Inputting content that infringes on the intellectual property rights of others, such as copyrights and patents
Inputting inappropriate content that includes false information, personal information, or confidential information
Using the artificial intelligence service for spam, fraud, or other illegal activities
Unauthorized collection of personal information using information extraction functions
Attempting to bypass the security system of the service or gain unauthorized access to the system
Article 22 (Compensation for Damages etc.)
The "Company" or "Customer" can claim damages from the party at fault if the other party suffers damages due to a violation of the obligations defined in these terms. However, the responsibility of the "Company" is limited to the service fees paid by the "Customer" to the "Company" in the last 12 months, unless the liability is due to the "Company's" willful misconduct or gross negligence.
If a dispute arises between one party and a third party due to a violation of the obligations defined in these terms, one party shall indemnify the other party at its own expense and shall compensate all losses incurred by the other party as a result.
Article 23 (Disclaimer)
“The company” shall not be liable for any failure to provide the “service” due to unavoidable circumstances such as national emergencies, disasters, interruption of services by telecommunications operators, interruption of power supply by Korea Electric Power, hacker intrusions, computer viruses, and similar circumstances resulting in the failure of the service system to operate.
“The company” shall not be liable for any damages occurring due to the fault of the “customer.”
“The company” has no obligation to intervene in disputes arising between “customers,” or between “customers” and affiliate companies or third parties through the “service,” and shall not be liable for damages arising from such disputes.
“The company” does not guarantee the accuracy, completeness, or legality of the results provided by the “artificial intelligence service” (such as automated summarization, translation, smart classification, information extraction, search results, etc.) and shall not be liable for any direct or indirect damages resulting from the use of the artificial intelligence service. However, this does not apply in cases of willful misconduct or gross negligence by the “company.”
“The company” shall not be liable for disputes and damages arising from misclassification, mistranslation, or incorrect information extraction related to data processed by the “customer” through the artificial intelligence service.
Article 24 (Intellectual Property Rights etc.)
Through these terms, the "Company" grants the "Customer" only the right to use the "Service," and all intellectual property rights related to the service itself, including software, algorithms, interfaces, designs, systems, and databases provided by the "Company," belong to the "Company." However, ownership and intellectual property rights related to the "Service" provided by affiliated partners through the "Company" shall belong to the affiliate.
The rights to the content processed through the "Artificial Intelligence Service" (summaries, translations, classified tasks and schedules, extracted information, etc.) belong to the "Customer" who provided the original content. However, the "Customer" must ensure that the content does not infringe on the intellectual property rights of third parties, and all legal responsibilities arising from this shall rest with the "Customer."
The "Customer" agrees that the "Company" may analyze and utilize the content and input data generated based on the use of the "Artificial Intelligence Service" in an anonymized form for the purposes of quality improvement and technological advancement, and the "Company" shall have a non-exclusive, royalty-free right to use this.
The "Customer" may not use the "Service" provided by the "Company" for commercial purposes, including reproducing, transmitting, publishing, distributing, broadcasting, or allowing third parties to use it, without prior consent from the "Company."
The rights and responsibilities regarding the posts and materials submitted by the "Customer" to the "Service" lie with the submitting "Customer," and the "Company" has the right to post this content within the "Service." However, the "Company" will not use it for commercial purposes without the consent of the "Customer."
The "Company" may modify or delete posts that infringe on the rights of others or contain inappropriate content, including the prohibited acts specified in Article 20, without prior notice.
Article 25 (Dispute Resolution and Competent Court)
"The 'Company' and 'Customer' shall make all necessary efforts to amicably resolve any disputes arising in connection with the 'Service'.
If a dispute arising from the use of the 'Service' cannot be amicably resolved, the jurisdiction for related litigation shall be the court having jurisdiction over the location of the 'Company's' headquarters.
Article 26 (“Partner“ Related Special Terms)
"The Company" only provides related guidance for the "Partner" through the "Service" homepage and is not responsible for the "Customer" receiving or utilizing the "Service" from the "Partner".
When the "Customer" uses the "Service" through the "Partner", all responsibilities for signing up and utilizing the relevant "Service" rest solely with the "Partner", and the "Company" is not responsible.
"The Company" does not intervene in the "Service Use Contract" made between the "Partner" and the "Customer" and is not responsible for that transaction.
"The Company" does not act as a representative for the "Partner" or the "Customer" and is not responsible for matters related to the "Service Use Contract" between the "Partner" and the "Customer" and the information provided by the "Customer".
"The Company" has no obligation to intervene in disputes arising from the "Service Use Contract" between the "Partner" and the "Customer" and is not responsible for any damages caused.
"The Company" does not guarantee or assume responsibility for the existence and authenticity of the intention to sell or purchase regarding the "Service Use Contract" between the "Partner" and the "Customer", the quality, completeness, stability, legality of the "Service", non-infringement of others' rights, or the truthfulness or legality of materials posted through the information entered by the "Partner" or the "Customer" and linked URLs.
"The Company" is not responsible for any damages resulting from purchasing without verifying the contents and transaction conditions of the "Partner" products that the "Customer" intends to buy.
"The Company" does not take responsibility for any losses incurred by the "Customer" due to the expected revenue loss from using the "Partner" and is also not responsible for damages resulting from information obtained through the "Partner".
"The Company" is not responsible for the reliability and accuracy of the information, materials, and facts posted through the "Partner".
"The Company" is not responsible for inquiries (purchase methods, installation support, usage methods, troubleshooting, usage fees, etc.) related to the "Service" performed by the "Partner" and for responses and support related to those inquiries.
"The Company" is not responsible if the "Customer" raises objections regarding the fees imposed according to the use of the "Service" through the "Partner".
"The Company" is not responsible for any damages incurred by the "Customer" regarding changes in the "Partner"'s fee policy or termination and cancellation of the "Partner Agreement" leading to the termination of the "Service".
"The Company" is not responsible for any damages incurred by the "Customer" due to limitations in using the "Service" resulting from the loss of the "Partner"'s reselling rights due to the termination or cancellation of the "Partner Agreement".
Article 27 (Language)
The means of communication that the “Company” posts or notifies under these terms and conditions will be in Korean. In this case, the “Company” may provide an English translation along with the Korean version for the convenience of the “Customer.”
However, if the “Company” provides, posts, or notifies an English translation of these terms and conditions, the Korean version will take precedence over any discrepancies between the Korean version and the English translation. Nevertheless, the “Customer” can choose to proceed with either Korean or English as a means of communication with the “Company.”
The “Artificial Intelligence Service” may vary in scope or response content by region due to technical limitations and differences in language models, and the responsibility for this will not be attributed to the Company.
Article 28 (Governing Law and Jurisdiction)
"Service", these Terms of Use, and all actions related to them are governed by the laws of the Republic of Korea, irrespective of any conflicts with legal provisions.
For all actions related to these Terms of Use, the Seoul Central District Court shall have exclusive jurisdiction, and each party waives any objections to the jurisdiction of that court.
Notwithstanding the aforementioned, by choosing to access and use the "Service" from a location outside of the Republic of Korea, the "Customer" accepts full responsibility as required by the laws of all applicable jurisdictions.
Supplementary provisions
These terms and conditions will take effect from July 24, 2025. However, those who have already completed membership registration before the effective date will be subject to these terms from the date they were published.